| Type | Typical symptom | Check in order |
|---|---|---|
| Hard cold, fine hot | Several cranks on cold mornings, lots of white smoke | Glow plug resistance → glow relay → compression |
| Cranks but no fire | No smoke from the stack = no fuel | Fuel shut-off solenoid → hand primer bleeding → fuel filter / tank breather |
| No crank / weak crank | Clicking or total silence | Battery terminals → ground strap → main relay → starter brushes/solenoid |
| Method | What you provide | Result |
|---|---|---|
| 1. Part number (fastest) | The part number / VOE number / CAT number — nothing else needed | Stock and price confirmed within minutes; 100% precise |
| 2. Model + serial number + year | e.g. EC210B + machine serial + year 2015 | The same model can have several versions — the serial number pins it down |
| 3. Photo of nameplate / old part | A clear photo of the machine nameplate, or the printed/stamped number on the old part | We verify fitment from the photo — our responsibility, not yours |
| 4. Fault description + replacement history | Briefly describe the symptom and whether/when this part was replaced before | We help judge what to replace — and whether a root cause is still hiding |
Send any one of the four to our online chat to lock in the right part. The more you share, the faster and more accurate the quote.
Tap through to our live parts search — check stock and send us the part number for an instant quote:
Replace as a set — mismatched resistance leaves some cylinders unheated, and cold starts suffer for a small saving.
Classic air in the fuel line — bleed with the hand primer; if it won't clear, check the filter-head O-rings.
Overrunning clutch slipping or a worn ring gear. Inspect the ring-gear teeth at that spot and handle both together.
Send it to our online chat — in-stock parts quoted the same day.